NHTSA Complaint #11404503 — 2015 CHEVROLET COLORADO

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING FAILED AND THE POWER STEERING REDUCED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. DURING THE FAILURE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CONTACT STOPPED AND RESTARTED THE VEHICLE AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ATHENS CHEVROLET LOCATED AT 4110 ATLANTA HWY, ATHENS, GA 30606 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000.