NHTSA Complaint #11404482 — 2011 CHEVROLET CRUZE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11404482
Vehicle 2011 CHEVROLET CRUZE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

ISSUE 1: CAR JERKS WHILE AT LOW SPEEDS AND SOMETIMES ACTS LIKE IT'S IN NEUTRAL, EVEN THOUGH MY GEAR IS IN DRIVE. ISSUE 2: WHEN I PUT MY CAR INTO REVERSE, THEN TO DRIVE, THE CAR ACTS LIKE IT'S IN NEUTRAL, INSTEAD OF DRIVE. THE ENGINE REVS, BUT DOESN'T MOVE, UNLESS I HAPPEN TO BE ON A HILL, AT WHICH POINT IT WILL ROLL, WITHOUT ME WANITING IT TO. IN ORDER TO GO INTO DRIVE I HAVE TO PUT ON THE BRAKE AND PUT IT INTO PARK, LET GO OF THE BRAKE, PUT THE BRAKE BACK ON THEN PUT THE GEAR BACK IN DRIVE FOR IT TO MOVE FORWARD. ISSUE 3: CAR RUNS IN GEAR 1 AND 2, BUT WILL NOT SHIFT TO ANOTHER GEAR. WHEN YOU'RE DRIVING, THE ENGINE JUST REVS, BUT YOU CAN'T GO PAST A VERY LOW SPEED. I BOUGHT THIS CAR BRAND NEW IN 2011, IT HAS 80,000 MILES. I DON'T EXPECT IT TO BE A PERFECT CAR, BUT FOR THE TRANSMISSION TO ALREADY BE OUT, ISN'T RIGHT. IT'S DANGEROUS. PLEASE DO THE RIGHT THING AND INVESTIGATE THIS CAR'S TRANSMISSION. EVERYONE IS HAVING THIS SAME ISSUE WITH THIS PARTICULAR CAR. PLEASE. I'M BEGGING.

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