NHTSA Complaint #11404473 — 2009 NISSAN ALTIMA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11404473
Vehicle	2009 NISSAN ALTIMA
Component	ELECTRICAL SYSTEM
Date of Incident	March 8, 2021
Date Filed	March 23, 2021
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS LEFT STRANDED WHEN CAR WOULD NOT START. THANKFULLY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I HAD IT TOWED TO DEALER. TURNS OUT IT WAS A DEFECTIVE STEERING WHEEL LOCK. NISSAN HAD PREVIOUSLY HAD A SERVICE CAMPAIGN TO REPLACE THIS PART FREE OF CHARGE BECAUSE THEY ACKNOWLEDGED THAT IT WAS DEFECTIVE AT MANUFACTURE. I WAS NOT AWARE OF THIS CAMPAIGN AND AM NOW OUT $862.46 AS NISSAN DECIDED IT WILL NO LONGER HONOR THEIR RESPONSIBILITY IN THIS CAMPAIGN.

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