NHTSA Complaint #11557989 — 2009 NISSAN ALTIMA

The contact owns a 2009 Nisan Altima. The contact stated that while attempting to start the vehicle, the vehicle failed to detect that the key was present, activating the anti-theft immobilizer and preventing the vehicle from starting. The “No Key Detected” warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB Number: PC516. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 55,000.