NHTSA Complaint #11404386 — 2018 GMC YUKON

ON 3/20/21 I WENT OUT WITH THE FAMILY OUT GOT TO OUR DESTINATION WELL BUT WHEN I STARTED MY VEHICLE TO GO BACK HOME I GOT A MESSAGE ON THE DISPLAY "SERVICE POWER STEERING DRIVE WITH CARE" WHEN I WENT TO TURN THE STEERING WHEEL TO DRIVE I COULDN'T BECAUSE IT WAS TOO HARD, AFTER FIGHTING IT, I WAS ABLE TO DRIVE MY CAR BACK HOME WITH MY FAMILY IN IT. TODAY 3/22/21 I CALLED GMC TO DO A COMPLAINT AND ASK IF THERE IS A RECALL FOR THIS ISSUE ON THIS TYPE OF VEHICLE SINCE I DON'T HAVE ANY WARRANTY ANYMORE ON THE VEHICLE DUE TO PASSING THE 36 MONTHS BY 1 MONTH BUT NOT BY MILEAGE SINCE I HAVE 28500 MILES ON IT. I WAS TOLD BY THE GMC REPRESENTATIVE THAT AT THIS TIME GMC DOES NOT HAVE ANY RECALLS FOR THIS VIN NUMBER. AFTER DOING MUCH RESEARCH I FOUND THAT THIS IS A VERY RECURRING PROBLEM WITH GMC, CHEVROLET AND BUICK VEHICLES. ON THE PAST THEY HAVE DONE RECALLS FOR THIS TYPE OF PROBLEM BUT THE LOVELY AUTOMAKERS AND LOBBYIST ARE FINDING THE LOOP HOLES SO THEY ARE HELD ACCOUNTABLE FOR KNOWN MISTAKES UNTIL SOME FAMILY TRAGICALLY DIES IN AN ACCIDENT DUE TO AUTOMAKER NOT BEING HELD ACCOUNTABLE FOR KNOWN ISSUES. PLEASE DO SOMETHING ABOUT THIS ISSUE, TOOOOO MANY CUSTOMERS HAVING THIS ISSUE AND NO ACCOUNTABILITY ON AUTOMAKERS BEHALF.