NHTSA Complaint #11404347 — 2014 HONDA CR-V

ON ENGINE STARTING ESPECIALLY MORNING OR COLD STARTS ENGINE CHAIN SPROCKET CLATTERS FOR A NUMBER OF SECONDS. IN NOVEMBER 2016 OR 2017 WENT TO HONDA DEALER FOR CHECK OUT PERFORMANCE AND ANY PROBLEMS OR RECALLS AT CASTLE HONDA MORON GROVE IL TEL # 847-965-8833. WE QUESTIONED ABOUT THE RATTLING COMING ON WHEN 1ST START OF THE DAY. THEY JUST ANSWERED SOME ENGINES DO THIS WHEN THEY ARE COLD, DON'T WORRY ABOUT THAT! WELL WE DIDN'T WORRY IT SINCE THE HONDA DEALER ANSWERED ITS OK. NOW OVER TIME THE RATTLING IS GETTING LONGER AND LOUDER. I WORK FOR THE STATE AND AT TIMES AM NOT AVAILABLE TO HELP MY WIFE WHEN I AM NOT AT HOME. IAM AFRAID THE RATTLING MAY CAUSE THE ENGINE TO STOP RUNNING TOTALLY AND PLACE HER IN DANGER. MY NAME IS [XXX] I AM 73 YEARS OLD AND A HONDA BUYER SINCE 1965.. I WISH YOU TO CHECK WITH YOUR ENGINEERS ABOUT THE TIMING CHAIN PROBLEMS AND OILCHAIN LUBRICATING PROBLEMS AND TECHNICAL CHANGES INVOLVING AL HONDAS IN THIS PARTICULAR MOTORS. THANK YOU [XXX]. EMAIL IS, [XXX] .PLEASE SUBMIT AN WRITTEN RESPONSE ALSO. TEL # [XXX]. THANKS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR