NHTSA Complaint #11404269 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11404269
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	March 20, 2021
Date Filed	March 22, 2021
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 50 MPH, THE MEDIA CONTROL UNIT BECAME INOPERABLE CAUSING SEVERAL OTHER ELECTRICAL FUNCTIONS TO FAIL TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE FAILURE CAUSED THE TURN SIGNALS TO NOT FUNCTION AS NEEDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER TESLA-BELLEVUE (14408 NE 20TH ST, BELLEVUE, WA 98007) AND THE MCU MODULE VERSION 1 WAS REPLACED WITH VERSION 2 HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Related Complaints for the 2017 TESLA MODEL S

Other ELECTRICAL SYSTEM Complaints

#11701872 — November 28, 2025 — This is a supplemental filing to my prior NHTSA complaint (#11697718) regarding a high-voltage isolation fault and sh...

#11699154 — November 13, 2025 — This is an update to NHTSA Complaint #XXX with new safety information. My 2017 Tesla Model S (VIN [XXX] ) has a conf...

#11697718 — November 5, 2025 — While charging at a Tesla Supercharger, the vehicle began making extremely loud mechanical noises on October 7, 2025,...

#11689254 — September 23, 2025 — I have documented examples of 3 total incidents now where a Tesla OTA "Update" on my vehicle caused a safety issue. ...

#11682696 — August 24, 2025 — Tesla originally confirmed issues with the MCU1 system in my vehicle and upgraded it to MCU2. I Paid $1,599 for the r...

Recent Complaints for the 2017 TESLA MODEL S

#11718165 — UNKNOWN OR OTHER — February 15, 2026 — I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...

#11714816 — SUSPENSION — February 1, 2026 — I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...

#11710572 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11710572 — LANE DEPARTURE: WARNING — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11710572 — UNKNOWN OR OTHER — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...