NHTSA Complaint #11404267 — 2016 HONDA HR-V POWER TRAIN

Complaint Details

ODI Number	11404267
Vehicle	2016 HONDA HR-V
Component	POWER TRAIN
Date of Incident	March 16, 2021
Date Filed	March 22, 2021
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

2016 HONDA HR-V 117,000 MILES. I WAS ON MY WAY TO WORK WHEN SUDDENLY I WENT TO ACCELERATE FROM A STOP LIGHT AND THE CAR JUST REVVED AS IF IT WERE IN NEUTRAL, AND LOTS OF SERVICE LIGHTS TURNED ON THE INSTRUMENT CLUSTER. I WAS LEFT IN THE MIDDLE OF AN INTERSECTION IN THE DARK, TRYING TO PUSH MY CAR TO THE SHOULDER. VERY DANGEROUS FOR THE CAR TO JUST STOP WORKING LIKE THAT WITH NO SIGNS. ONCE I GOT THE CAR HOME, I DRAINED THE CVT TRANSMISSION FLUID AND NOTICED A LOT OF METAL ON THE DRAIN PLUG MAGNET. I ALSO NOTICED THE TRANSMISSION FILL PLUG WAS ALSO POPPED OUT ( WHICH HONDA IS AWARE OF, JUST FAILS TO INFORM CUSTOMER'S ) HONDA CUSTOMER SERVICE HAS BEEN VERY HARD TO FIND SOMEONE TO TALK TOO. VERY DISAPPOINTED IN QUALITY OF PARTS COMING FROM A SUPPOSED REPUTABLE/RELIABLE BRAND.

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