NHTSA Complaint #11404262 — 2017 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11404262
Vehicle 2017 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,888 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

ON 03/10/21, I WAS DRIVING NORTH ON A BUSY HIGHWAY. I APPROACHED THE STOP LIGHT AND REDUCED SPEED. I CAME TO A FULL STOP AND THE CAR SHUT OFF COMPLETELY. THE CHECK ENGINE LIGHT CAME ON BRIEFLY, THEN LOST ALL ELECTRICAL POWER. I HAD NO HAZARD LIGHTS, NO RADIO, NO DASHBOARD, NOTHING. AFTER BEING STRANDED FOR 5 MIN LIKE THAT AT A VERY DANGEROUS LEFT LANE STOP, THE CAR FINALLY RESTARTED. CALLED ONSTAR IMMEDIATELY TO SCAN THE CAR FOR CODES - THEY FOUND NONE. THE ISSUE OF THE CAR INTERMITTENTLY SHUTTING DOWN LIKE THAT HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER OF 2020. TAKEN THE CAR TO CHEVROLET DEALERSHIP MULTIPLE TIMES AND WAS TOLD THEY CANNOT FIND ANYTHING WRONG. I CURRENTLY HAVE IT AT THE DEALERSHIP AND AM BEING TOLD THEY CAN FIND NOTHING WRONG DESPITE FOUR DIFFERENT PEOPLE IN MY CAR WITNESSING IT HAPPEN TO ME MORE THAN ONCE AND MY PROVIDING A LOG OF EVERY TIME IT'S HAPPENED.

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