NHTSA Complaint #11404207 — 2020 HONDA PILOT

TRANSMISSION GRINDING GEARS SOUND AT ABOUT 45-52MPH WHEN EASING OFF THE GAS AND A SHIFT OCCURS. CAR TENDS TO LURCH WHEN THIS HAPPENS. HAPPENS JUST ABOUT ANYWHERE YOU CAN CRUISE AROUND 45-50MPH. DEALER ATTEMPTED FIX WITH HONDA USA, BUT THEY ONLY REVERSED A TRANSMISSION BRACKET AND REPLACED TRANSMISSION FLUID. NOW IT IS MUFFLED, BUT EXACTLY THE SAME OTHERWISE. THERE IS ALSO A NOTABLE METALLIC THUNK/SLAM SOUND AROUND 20-30MPH WHEN EASING OFF THE GAS AND A SHIFT OCCURS (VERY HARSH AND ABNORMAL SOUND FOR A CAR, DESPITE DEALER STATING THIS IS NORMAL FOR THIS VEHICLE) . HAPPENS ANYTIME YOU CRUISE AT 20-30. I LIVE RIGHT NEAR A STOP SIGN SO IT HAPPENS EVERY TIME I GO HOME. VIDEOS: HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/OVK5YU4ZRNAUQKKZBAFH1Q.VQC1EGWNB8AQUJEHU5GYJU/GALLERY/6HSXCULUROO5VQR-PHFJCQ HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/D_0O21IMSDWFBGC0484DZG.DGPJQDIT7UYGUZZVNDSOB9 HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/_YVXUTTRQEC_N2Z2EADIMG.NNWOEPXJEF0E6YVZG_T8OM/GALLERY/O6DCIGXOTTUD8J_P1KQRYW HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/6KB5VQKAQ5-WHAA9XSTHEA.4DG-FMY5GOF4RUHPDWMXK0/GALLERY/VRGBSFZOS3AJL-1OF9UP1W