NHTSA Complaint #11404205 — 2011 NISSAN QUEST

I WAS TRAVELING ON THE HIGHWAY AT NIGHT WITH MY DAUGHTER AND MY TWO GRANDKIDS. WHEN I NOTICED THAT THE CAR STARTED TO STOP AND THEN GOT OFF THE HIGHWAY AND CAME TO A STOPLIGHT THE CAR COMPLETELY SHUT DOWN. EVERYTHING COMPLETELY WENT OFF THE CAR WOULD NOT START, THE ELECTRICAL SYSTEM ALSO WENT DOWN THERE WAS NO POWER ANYWHERE IN THE VEHICLE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS AND REPORTED THE ISSUE. THEY ADVISED ME TO TAKE IT INTO THE NISSAN DEALER AND HAVE IT DIAGNOSED. WHILE AT THE NISSAN DEALER THE REPAIRMAN THERE WERE THREE INFORMED ME THAT THERE HAD BEEN A CVT MALFUNCTIONING ISSUE WITH THIS TYPE OF VEHICLE. DURING THE TIME THAT I WAS AT NISSAN HAVING MY VEHICLE DIAGNOSE, THERE WERE TWO OTHER SAME MAKE AND MODEL OF MY VEHICLE THERE FOR THE SAME REASON. AND UNFORTUNATELY FOR ME THIS HAS BEEN AN ONGOING ISSUE AND NISSAN WAS AWARE OF IT. WHEN THIS VEHICLE WAS MANUFACTURED THEY HAD SEVERAL CVT ISSUES. AT ONE POINT THEY PUT OUT A NOTICE TO ALL OF THOSE AFFECTED FOR THE RECON. ONCE THEY REALIZE THE NUMBER OF COMPLAINTS THEY INTERN REMOVED THE NOTICE FROM THE ONLINE. AND DECIDED TO HANDLE IT ON A CASE BY CASE, WHICH NOW THEY ARE NOT REPAIRING BECAUSE THEY'RE MAKING IT A DECISION OF THEIR OWN AND NOT AS A RECALL. I'VE BEEN HAVING THIS ISSUE FOR THE LAST TWO YEARS I WOULD LIKE NISSAN TO TAKE OWNERSHIP OF THE MALFUNCTIONING CVT THAT THEY PLACED IN THESE VEHICLES. I HAVE DONE MY RESEARCH AND CAME ACROSS MULTIPLE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE THAT PEOPLE HAVE POSTED ONLINE AND NISSAN NEEDS TO TAKE RESPONSIBILITY FOR A FAULTY PART THAT THEY PLACED IN THESE VEHICLES. THIS IS ALSO A SAFETY ISSUE, BECAUSE HAD MY VEHICLE COMPLETELY SHUT DOWN ON THE HIGHWAY AS IT DID WHEN I CAME TO A STOP LIGHT SOMETHING MAJORLY COULD HAVE HAPPENED TO BOTH MYSELF AND MY DAUGHTER AND MY GRANDKIDS WE MAY NOT STILL BE ALIVE TODAY.