NHTSA Complaint #11404190 — 2016 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11404190
Vehicle	2016 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	March 13, 2021
Date Filed	March 22, 2021
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE SUN/MOON ROOF HAD BEEN RATTLING SINCE EARLY 2020 - MAYBE SINCE WE BOUGHT IT IN MARCH 2019. TAKEN TO THE LOCAL FORD DEALERSHIP 3 TIMES IN 2020 FOR THIS RATTLE. JUST PICKED IT UP (3/20/2021) AND BOTH SUNROOF GUIDES/RAMPS CRACKED AND ALL OF IT HAD TO BE REPLACED. THIS IS A SAFETY CONCERN - WHAT IF THE ENTIRE SUN/MOON ROOF ASSEMBLY WOULD HAVE SHATTERED? THANKFULLY, WE SPENT THE $3000 ON AN EXTENDED WARRANTY, BUT STILL HAD TO PAY $148 TO GET IT ALL FIXED.

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