NHTSA Complaint #11404027 — 2021 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11404027 |
| Vehicle | 2021 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 20 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
THE WHEEL WELLS OF THE VEHICLE COLLECT LARGE AMOUNTS OF SNOW AND ICE. THIS BUILD UP CONSTRICTS THE WHEELS OF THE VEHICLE CONTACTING THE TIRES RESTRICTING ROTATION AND STEERING. THIS IS AN EXTREMELY DANGEROUS POTENTIALLY DEADLY SITUATION. WE HAVE CONTACTED FORD MOTOR COMPANY AND THE DEALERSHIP. NO REMEDY TO THIS SITUATION HAS BEEN OFFERED. PLEASE INVESTIGATE AND ANY ASSISTANCE IS APPRECIATED. I BELIEVE THIS IS A WIDE SPREAD PROBLEM FORD IS UNWILLING TO DEAL WITH. THIS CONDITION OCCURS IN COLD WEATHER AND SNOWY ICY CONDITIONS. THE BUILD UP HAZARD HAPPENS EVEN DRIVING SHORT HIGHWAY DISTANCES.
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