NHTSA Complaint #11403949 — 2014 CHEVROLET IMPALA

MY VEHICLE WAS STATIONARY. I WAS SITTING AT A FAST FOOD DRIVE THRU. WHEN ALL OF A SUDDEN, MY REAR WINDSHIELD CRACKED WITHOUT WARNING. THERE WAS NO BLUNT FORCE OR OBJECT THAT DIRECTLY HIT MY REAR WINDSHIELD. THE WHOLE REAR WINDSHIELD CRACKED AND I HEARD LOUD SOUND WHEN MY REAR WINDSHIELD CRACKED. I HAVEN'T DONE ANYTHING TO MY WINDSHIELD OR MY VEHICLE FOR THE MATTER, FOR THIS TO HAPPEN. I CALLED THE DEALERSHIP FOR ASSISTANCE ON THIS MATTER AND I WAS REFERRED TO G.M.C WHICH IS GENERAL MOTORS, AND I COULDN'T GET ANY ASSISTANCE, IN REGARDS TO MY VEHICLE BEING SAFE TO DRIVE. WHAT MAY HAVE CRACKED MY REAR WINDSHIELD IS UNKNOWN.