NHTSA Complaint #11403915 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT HE STARTED TO SMELL SMOKE AND NOTICED THAT THE VEHICLE STARTED TO LEAK OIL. THE VEHICLE WAS UNABLE TO RESTART AND HAD TO BE TOWED BACK TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS THEN TOWED TO THE LOCAL DEALER VAN NUYS KIA (6115 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CALL THEM BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.