NHTSA Complaint #11403691 — 2020 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11403691
Vehicle	2020 GMC SIERRA 1500
Component	SERVICE BRAKES
Date of Incident	March 16, 2021
Date Filed	March 18, 2021
Mileage	20,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY TRUCK TUESDAY MARCH 16TH HAD ME UPDATE SOFTWARE AS SOON AS I GOT TO WORK, AFTER IT WAS DONE I GOT OUT OF MY TRUCK AND IT WOULD NOT LOCK WITH PUSH BUTTON OR FOB. WHEN I GOT INTO MY TRUCK TO GO HOME 10HRS LATER IT MADE A BUNCH OF CLICKING NOISES AND AFTER A MINUTE IT SHOWED UPDATE COMPLETE ON SCREEN THEN STARTED. THE VERY NEXT DAY I DROVE BACK TO WORK WHICH IS 22 MILES. WHEN I TOOK MY TRUCK TO LUNCH THREE BLOCKS AWAY I HAD ESC SERVICE LIGHT AND SERVICE PARKING BRAKE ACCOMPANIED BY CHECK ENGINE LIGHT. I CALLED LOCAL DEALERSHIP TO GET IT LOOKED AT AND THEY SAID FRIDAY WAS AS EARLY AS I COULD GET IT IN. I LEFT WORK EARLY AT 1:30 AND TRIED TO DRIVE IT AND IT WAS SQUALENE LIKE A BAD POWER STEERING PUMP AND SHAKING AS I DROVE. I WENT AHEAD AND TOOK IT THE DEALER.

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