NHTSA Complaint #11403634 — 2014 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11403634
Vehicle	2014 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	March 16, 2021
Date Filed	March 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

LAST YEAR I STARTED NOTICING MY ENGINE WAS RUNNING VERY ODD. THE LOW ENGINE OIL LIGHT NEVER CAME ON. I HAD BARELY ANY OIL LEFT SO I GOT AN OIL CHANGE THINKING THAT WAS THE ISSUE. A COUPLE WEEKS LATER, IT STARTED RUNNING ODD AGAIN. I CHECKED THE DIPSTICK AND IT WAS LOW ON OIL AGAIN. THIS KEPT HAPPENING FOR MONTHS. I RECENTLY TOOK IT TO VW SERVICE SHOP TO GET IT CONFIRMED IF THERE WAS AN ISSUE WITH OIL CONSUMPTION. THEY TOLD TO COME BACK TO DO AN OIL CONSUMPTION TEST FOR $300. I DIDN'T WANT TO PAY THAT MUCH JUST FOR A TEST SO I ASKED MY FRIEND THAT WORKED THERE IF THEY KNEW ANYTHING. TURNS OUT, THE SERVICE TECHS KNOW ITS A COMMON ISSUE WITH JETTAS AND IT WOULD COST $4K TO GET MY ENGINE REPLACED TO FIX THE ISSUE. I BOUGHT THE IN 2017 AND WAS SO CLOSE TO PAYING IT OFF THIS YEAR.........NOT WORTH IT..... :(

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