NHTSA Complaint #11403553 — 2017 DODGE GRAND CARAVAN ENGINE

Complaint Details

ODI Number	11403553
Vehicle	2017 DODGE GRAND CARAVAN
Component	ENGINE
Date of Incident	March 16, 2021
Date Filed	March 17, 2021
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTION, OIL WAS FOUND ON THE FLOOR OF THE GARAGE THAT HAD LEAKED FROM THE ENGINE. THE LOCAL DEALER TELEGRAPH CHRYSLER LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI 48180 WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE OIL HOUSING ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED HOWEVER, THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.

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