NHTSA Complaint #11403435 — 2015 FORD FLEX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11403435 |
| Vehicle | 2015 FORD FLEX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 52,825 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
VEHICLE WAS IN MOTION ON A HIGHWAY, SEVERAL WARNINGS QUICKLY APPEARED ON THE DASH THEN SIMULTANEOUSLY ALL POWER STEERING FUNCTIONS STOPPED WORKING AND VEHICLE WAS EXTREMELY DIFFICULT TO STEER. WHEN TRYING TO GUIDE THE VEHICLE TO A STOP, THE STEERING WHEEL WAS TRYING TO CORRECT ITSELF RESULTING IN THE VEHICLE BEING COMPLETELY INOPERABLE. THE DEALERSHIP FOUND THAT THE (PSCM) POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED RESULTING IN A $2,200 CHARGE ON A VEHICLE WITH 52,000 MILES.
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