NHTSA Complaint #11403435 — 2015 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11403435
Vehicle 2015 FORD FLEX
Component STEERING
Date of Incident
Date Filed
Mileage 52,825 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

VEHICLE WAS IN MOTION ON A HIGHWAY, SEVERAL WARNINGS QUICKLY APPEARED ON THE DASH THEN SIMULTANEOUSLY ALL POWER STEERING FUNCTIONS STOPPED WORKING AND VEHICLE WAS EXTREMELY DIFFICULT TO STEER. WHEN TRYING TO GUIDE THE VEHICLE TO A STOP, THE STEERING WHEEL WAS TRYING TO CORRECT ITSELF RESULTING IN THE VEHICLE BEING COMPLETELY INOPERABLE. THE DEALERSHIP FOUND THAT THE (PSCM) POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED RESULTING IN A $2,200 CHARGE ON A VEHICLE WITH 52,000 MILES.

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