NHTSA Complaint #11403374 — 2016 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	11403374
Vehicle	2016 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	March 13, 2021
Date Filed	March 16, 2021
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHILE I WAS DRIVING, THE POWER STEERING WENT OUT. IT COULD HAVE CAUSED MAJOR ACCIDENTS. THE FIRST TIME, A REPAIR SHOP RESET THE EPS (ELECTRIC POWER STEERING) MODULE AND NO PROBLEM FOR 6 MONTHS AFTERWARDS. A DEALERSHIP CHECKED IT OUT AFTER AND SAID NO ISSUE WITH EPS. 6 MONTHS AFTER, I HAD THE SECOND INCIDENT. IT IS UNSAFE TO DRIVE THE JEEP GRAND CHEROKEE. LESS THAN 45K MILES AND I WAS THE ONLY OWNER OF THE VEHICLE. SEEMS LIKE NHTSA 10139995 IS RIGHT ON THE MONEY WITH THE ERROR CODE C2217.

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