NHTSA Complaint #11403298 — 2019 FORD MUSTANG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11403298
Vehicle 2019 FORD MUSTANG
Component ENGINE
Date of Incident
Date Filed
Mileage 28,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE AND HAD THE VEHICLE TOWED TO BILL CURRIE FORD (5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. PRIOR TO THE CONTACT OWNING THE VEHICLE, THE PREVIOUS OWNER HAD THE ORIGINAL ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

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