NHTSA Complaint #11403183 — 2018 RAM 2500

THE TOUCH SCREEN ON THE CENTRAL CONTROL COMPUTER/ENTERTAINMENT/CELL PHONE SYSTEM HAS DELAMINATES AND RANDOMLY SELF SELECTS BUTTONS. ON MORE THAN ONE OCCASION THE DISTRACTION OF CANCELLING PHONE CALLS AT ALL HOURS, ACTIVATION OF BACK UP CAMERAS AND SIGNALS THAT TELL THE VEHICLE TO DO WIERD THINGS NEGATIVELY IMPACT OF DRIVERS ATTENTION AND FUNCTION' THERE ARE LAWS ABOUT DISTRACT4D DRIVING AND THIS IS A MAJOR DISTRACTION. I HAVE TRIED TO RESOLVE THE ISSUE WITH THE MANUFACTURER AND THEY ARE UN RESPONSIVE. LOOKING AT THE VIDEOS ON HOW TO RE-LACE THE TOUCH SCREEN DUE TO MANUFACTURER REQUESTING OVER $1500 TO REPLACE BASED ON FALSE CLAIMS OF BROKEN/CRACKED GLASS IN THE SCREEN. WHEN THE REAL ISSUE IS THE TOUCH SCREEN MANUFACTURER FAILED TO USE AN ADHESIVE THAT CAN WITHSTAND THE HEAT WITHIN THE CLOSED CABIN OF A STATIONARY VEHICLE.