NHTSA Complaint #11403114 — 2011 FORD EDGE

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH HER VEHICLE. THE CONTACT FIRST NOTICED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED AFTER TURNING OFF THE VEHICLE AND CLOSING ALL THE DOORS. THE CONTACT ALSO MENTIONED THAT THE DOOR AJAR WARNING MESSAGE REMAINED ILLUMINATED ON THE INSTRUMENT PANEL WITH ALL FOUR DOORS BEING PROPERLY CLOSED. OTHER FAILURES INCLUDED VARIOUS WARNING LIGHTS INTERMITTENTLY FLASHING WHILE DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, THE DRIVER'S SIDE WINDOW FAILED TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) WHERE SHE WAS PROVIDED AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.