NHTSA Complaint #11403052 — 2003 DODGE CARAVAN STEERING

Complaint Details

ODI Number	11403052
Vehicle	2003 DODGE CARAVAN
Component	STEERING
Date of Incident	June 11, 2018
Date Filed	March 15, 2021
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE POWER STEERING STARTED TO FAIL WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE UPPER POWER STEERING COOLER HOSE NEEDING TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V386000 (STEERING) WHICH WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

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