NHTSA Complaint #10662170 — 2003 DODGE CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10662170
Vehicle	2003 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	January 4, 2013
Date Filed	December 4, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHEN I PUT THE KEY IN THE IGNITION SWITCH SOMETIMES IT WILL NOT TURN ALLOWING ME TO START THE CAR. WHEN I CALLED THE DODGE DEALER THEY SAID THAT THIS IS A COMMON PROBLEM. THEY TOLD ME TO INSERT THE KEY PULL IT TOWARDS ME THEN INSERT A FLAT HEAD SCREW DRIVER IN THE KEY AND TAP 2 TO 3 TIMES THEN TURN THE KEY. I WORKS LIKE THAT EACH TIME BUT THE SYMPTOMS MATCH THOSE DESCRIBED IN TV ADS PROMPTING DANGER OF HAVING THE ENGINE SHUT DOWN WHEN UNSUSPECTING AND CAUSING ACCIDENTS. WHAT CAN BE DONE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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