NHTSA Complaint #11402810 — 2019 BMW X5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11402810
Vehicle	2019 BMW X5
Component	ENGINE
Date of Incident	March 4, 2021
Date Filed	March 13, 2021
Mileage	19,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OUR VEHICLE IS IN FOR THE 4TH VISIT FOR A PERSISTENT OIL LEAK. THE FIRST 2 VISITS RESULTED IN A VEHICLE INSPECTION AND CLEANING OF ENGINE AREA WITH NO LEAK FOUND, STATING IS WAS MOST LIKELY LEFT OVER OIL FROM MESSY OIL CHANGE. THE 3RD VISIT RESULTED IN REPLACING THE REAR MAIN SEAL AND PROBLEM WAS RESOLVED PER DEALER. VEHICLE CONTINUED TO LEAK AFTER WE BROUGHT IT HOME. 4TH VISIT RESULTED IN REPLACING OIL PAN GASKET BUT LEAKS ARE NOW POPPING UP IN OTHER AREAS. BMW ENGINEER HAS BEEN REQUESTED BY DEALER. IN TH PROCESS THE VEHICLE WAS DAMAGED FOR THE SECOND TIME BY THE DEALER REQUIRING BODY WORK/PAINT.

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