NHTSA Complaint #11402606 — 2019 MERCEDES-BENZ SPRINTER 2500

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V055000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TURNED ON THE VEHICLE AND THE POWER STEERING ASSIST WARNING ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE CONTACT ATTEMPTED TO CHANGE GEARS HOWEVER, THE GAUGES FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2019 ##