NHTSA Complaint #11402523 — 2016 HONDA HR-V

I TOOK IT IN FOR THE 100,000 MILE CHECK UP AND WHEN THEY STARTED TO CHANGE THE FLUID IN THE TRANSMISSION THEY STOPPED BECAUSE THERE WAS LARGE CHUNKS OF METAL COMING OUT. I WAS TOLD THIS DOES NOT LOOK LIKE NORMAL WEAR AND TEAR BUT A PRODUCT FATIGUE. I CALLED THE HONDA DEALERSHIP THAT I BOUGHT IT FROM AND HONDA CUSTOMERS SERVICE. BOTH THE DEALERSHIP AND HONDA WOULD NOT HELP ME AT ALL. I WAS TOLD THAT THERE HAD BEEN NO PROBLEMS WITH THAT MODEL AND THEY COULD NOT HELP. AFTER LOOKING ONLINE I FOUND QUITE A NUMBER OF COMPLAINTS ABOUT ISSUES WITH THE 2016 HONDA HRV SOME OF WHICH WERE TRANSMISSION. MINE IS THE TRANSFER CASE WHICH IS CONNECTED TO THE TRANSMISSION SO BOTH NEED TO BE REPLACE. THIS WAS MY FIRST HONDA THAT I'VE EVER BOUGHT. MY WIFE WANTED ONE BECAUSE OF THEIR DEPENDABILITY. I WILL NOT BUY ANOTHER CAR FROM A COMPANY THAT DOES NOT STANDBY THEIR PRODUCT. THE TRANSMISSION FLUID WAS CHANGED AT 53,000 MILES. I TALKED TWO TRANSMISSION PLACES AND BOTH GAVE ME THE SAME ANSWER. YOU CANNOT WORK ON THESE TRANSMISSIONS YOU EITHER HAVE TO BUY A USED ONE OR PURCHASE A NEW ONE. ESTIMATED COST FOR A NEW TRANSMISSION AND TRANSFER CASE ABOUT $8600.