NHTSA Complaint #11400411 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AT GILLMAN CHRYSLER JEEP DODGE RAM (10585 W. SAM HOUSTON PKWY S, HOUSTON, TX 77099) HOWEVER, THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE STALLED AND REQUIRED A JUMP START EACH TIME THE FAILURE OCCURRED. THE CONTACT STATED THAT HIS INSURANCE COMPANY WAS NO LONGER OFFERING ACCESS TO ROADSIDE SERVICE FOR THE JUMP START SINCE THE SERVICE WAS USED SO FREQUENTLY. THE CONTACT INFORMED THE DEALER AND THE MANUFACTURER OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.