NHTSA Complaint #11400381 — 2019 FORD F-250

THIRD INCIDENT OF VIOLENT SHAKING OF STEERING WHEEL AND ENTIRE TRUCK WHILE DRIVING APPROXIMATELY 60-70 MPH. ALL THREE OCCURRENCES HAPPENED ON THE HIGHWAY AFTER GOING OVER RELATIVELY SMALL BUMPS IN THE ROAD, PERHAPS 2-3 BUMPS, ONE RIGHT AFTER THE OTHER. I WAS DRIVING THE VEHICLE DURING 2 OF THOSE INCIDENCES. MY WIFE WAS DRIVING DURING THE MOST RECENT ONE YESTERDAY (3/11/2021) WHILE I WAS IN THE PASSENGER SEAT. SHE NO LONGER WANTS TO DRIVE THE TRUCK AND DOES NOT WANT ME DRIVING IT EITHER. I HAVE ALSO HAD A HANDFUL OF SITUATIONS WHERE IT WILL BEGIN JUST SLIGHTLY AND I WAS ABLE TO IMMEDIATELY SLOW DOWN AND IT WOULD GO AWAY. HOWEVER, IF THERE ARE MULTIPLE BUMPS IT SEEMS TO HAPPEN WITH ALMOST 100% PREDICTABILITY. I AM A PRIOR FEDERAL AGENT AND HAVE BEEN TRAINED FOR TACTICAL DRIVING AT VARIOUS SPEEDS. WITH THAT SAID, THE SHAKING AND LOSS OF CONTROL EXPERIENCED ON A ROUGHLY $75K VEHICLE THAT IS AROUND A YEAR OLD IS NOT ONLY RIDICULOUS FROM A PRODUCT STAND POINT, BUT ALSO, AND MORE IMPORTANTLY, IN TERMS OF PASSENGER SAFETY. OUR CHILDREN WERE WITH US ON 2 OF THESE OCCASIONS. THIS IS NOT A SIMPLE RATTLING, OR SHAKING. I HAVE NEVER EXPERIENCED THIS IN ANY OTHER VEHICLE I HAVE DRIVEN AND IT IS A VIOLENT WOBBLING OF THE ENTIRE TRUCK, NOT JUST THE STEERING WHEEL. THIS IS NOT AN EXAGGERATION AND IS A SIGNIFICANT PROBLEM AND ALSO A SAFETY ISSUE FOR OTHER VEHICLES NEARBY. IN ONE INCIDENT THE DRIVER OF ANOTHER VEHICLE TO MY LEFT WAS GLANCING OVER AT ME AS I SLOWED DOWN DURING THE VIOLENT SHAKING BACK AND FORTH. THE DRIVER ALSO HAD A VERY CONCERNED LOOK AND EXPRESSION OF PANIC, UNDOUBTEDLY WONDERING WHY A NEW TRUCK WOULD BE WOBBLING UNCONTROLLABLY AT HIGH SPEED DOWN A FREEWAY. TRUCKS IN PARTICULAR SHOULD BE ABLE TO HANDLE BUMPS IN THE ROAD AND ARE GENERALLY CONSIDERED TO BE MORE RUGGED THAN OTHER VEHICLES. THE FACT THAT THE PROBLEM SEIZES AFTER STOPPING THE VEHICLE IS ALSO PUZZLING.