NHTSA Complaint #11400303 — 2018 HONDA PILOT

TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHIFTED INTO PARK. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT AS A SAFETY FEATURE IN THE VEHICLE, DEBRIS MAY CAUSE THE FEATURE TO ACTIVATE INDEPENDENTLY. THE CONTACT THEY BOUGHT A SPECIAL VACUUM TO CONSISTENTLY AND CONSTANTLY REMOVE DEBRIS FROM THE AREA HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 30,700.