NHTSA Complaint #11400131 — 2017 FORD FUSION

TL* THE CONTACT'S GIRLFRIEND OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE ENGINE WOULD EMIT AN ABNORMAL HUMMING NOISE WHILE IDLE AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS ALSO AS THE CHECK ENGINE LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CHARCOAL CANISTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) WHICH THE CONTACT LINKED TO THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.