NHTSA Complaint #11400100 — 2020 JEEP GLADIATOR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11400100
Vehicle	2020 JEEP GLADIATOR
Component	STEERING
Date of Incident	February 22, 2021
Date Filed	March 10, 2021
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I RECENTLY PURCHASED THE JEEP GLADIATOR AND THE STEERING SEEMS EXTREMELY LOOSE AS IF I DON'T HAVE CONTROL OVER 50 MPH. I HAVE TO CONSTANTLY MAKE CORRECTIONS WHEN DIVING ON THE HIGHWAY AS IT REQUIRES INTENSE FOCUS NOT TO VEER INTO OTHER LANES. I TOOK MY VEHICLE TO A JEEP DEALERSHIP TO ADDRESS THE LOOSENESS AND THEY EXPLAINED THAT THE STEERING BOX NEEDS TO BE REPLACED, IN WHICH THEY DID. NEEDLESS TO SAY; BECAUSE, I AM POSTING THIS COMPLAINT, THE STEERING STILL FEELS TOO LOOSE, MAKING ME REGRET PURCHASING THIS VEHICLE. THE STEERING PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY, IT IS TOO DANGEROUS.

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