NHTSA Complaint #11400028 — 2020 HYUNDAI KONA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11400028
Vehicle	2020 HYUNDAI KONA
Component	POWER TRAIN
Date of Incident	March 9, 2021
Date Filed	March 9, 2021
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE ON THE HIGHWAY, A MESSAGE "COLLISION DETECTION SYSTEM FAILURE" FLASHED ON THE INSTRUMENT PANEL, AND THE BRAKES SLAMMED ON FULL, FOLLOWED BY THE TRANSMISSION STUCK IN 4TH GEAR. I HAD TO LEAVE THE HIGHWAY, AND POWER OFF THE ENGINE - EFFECTIVELY REBOOTING THE CAR. I CONTINUED ON TO WORK BUT I SHUT OFF THE COLLISION DETECTION SYSTEM, WHICH HAS TO BE SET AT EACH POWER CYCLE. THIS HAS HAPPENED TO MY CAR 3 TIMES, TWICE ON THE HIGHWAY. DEALER SERVICE DOWNLOADED LOGS WITH NO INDICATION OF THE PROBLEM.

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