NHTSA Complaint #11399969 — 2019 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11399969
Vehicle	2019 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	February 17, 2021
Date Filed	March 9, 2021
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WINDSHIELD CRACKED SOMETIME BETWEEN 2/16/21 AND 3/4/21. VEHICLE WAS PURCHASED AS PRE-OWNED CERTIFIED ON 2/13/21 FROM DEALERSHIP. CAME OUT TO GO TO WORK ON 3/4/21 AND FOUND LARGE CRACK ACROSS WINDSHIELD. I HAD NO INSTANCES OF OBJECTS HITTING WINDSHIELD WHILE DRIVING THAT WOULD HAVE CAUSED INITIAL CRACK. INTERNET SEARCH REVEALED NUMEROUS SUBARU OWNERS COMPLAINING OF DEFECTIVE WINDSHIELDS IN MODEL YEARS FROM 2017 - 2019. COST TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT FEATURE EXPECTED TO COST IN EXCESS OF $1,000. SUBARU CUSTOMER SERVICE CONTACTED AND ADVISED TO TAKE VEHICLE TO DEALERSHIP TO DETERMINE IF THIS IS DUE TO MANUFACTURERS DEFECT. CASE #1-66770999440

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