NHTSA Complaint #11399939 — 2015 FORD MUSTANG

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11399939
Vehicle	2015 FORD MUSTANG
Component	VISIBILITY/WIPER
Date of Incident	December 1, 2020
Date Filed	March 9, 2021
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE EVAPORATOR CORE HAS BEEN NOTATED IN A SERVICE BULLETIN AS BEING FAULTY. THIS MERELY CAUSES THE A/C TO NOT WORK EFFICIENTLY AT FACE VALUE. THE REAL ISSUE IS THE INABILITY TO PROPERLY DEFOG/DEFROST THE WINDSHIELD IN INCLEMENT WEATHER, RENDERING THE VEHICLE UNSAFE TO DRIVE DUE TO POOR VISIBILITY THAT IS NOT CONTROLLABLE BY THE OPERATOR OF THE VEHICLE.

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