NHTSA Complaint #11519101 — 2015 FORD MUSTANG

The backup camera on my 2015 Mustang GT has been intermittently going out leaving a blank screen or a failed image on the dash display saying I need to contact Ford. I have been notified of a recall by the manufacturer on my particular vehicle. However, after taking my car in they said the recall span as determined by Ford apparently does not include my particular car, even though mine was manufactured in the middle of the production years 2015 - 2017. My car persists in having this issue and the wiring at the trunk lid appears defective and the insulation is split. The problem is intermittent and random. There were no incidents but some close calls. Calls to customer service say there is an active recall on my vehicle.