NHTSA Complaint #11399904 — 2015 NISSAN ALTIMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11399904
Vehicle	2015 NISSAN ALTIMA
Component	SUSPENSION
Date of Incident	March 6, 2021
Date Filed	March 9, 2021
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WIFE EXPERIENCED A LOSS OF VEHICLE CONTROL DUE TO THE RIGHT REAR LOWER CONTROL ARM BREAKING WHILE DRIVING. TOWED TO NISSAN DEALER AND CONTACTED CORP CUSTOMER CARE. I REFERENCED NISSAN SERVICE CAMPAIGN P9324 AS PARTS FOR LISTED 2013/14 ALTIMA WERE SAME AS MY WIFE'S 15. FIRST REP DECLINED ANY ASSISTANCE IN REPAIR, NEXT REP TODAY STATED WILL REVIEW. THIS NEEDS TO BE COVERED FOR ALL YEARS USING THIS PART IN AREAS EFFECTED BY ROAD SALT USE. HAD THIS BEEN AT HER USUAL HIGHWAY SPEEDS WOULD HAVE BEEN TRAGIC ACCIDENT WITH LOSS OF VEHICLE CONTROL AND ABILITY TO STOP.

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