NHTSA Complaint #11399836 — 2016 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11399836
Vehicle	2016 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	February 16, 2021
Date Filed	March 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

UPON GOING TO THE BANK, I WAS UNABLE TO TURN THE CAR OFF OR EVEN GET THE KEY OUT OF THE IGNITION. I PROCEEDED TO DRIVE HOME ONLY TO HAVE THE SAME PROBLEM. UNABLE TO TURN THE CAR OFF OR GET THE KEY OUT OF THE IGNITION. I HAD TOTAKE THE CAR TO THE DEALER AND WATS INFOMED THAT THEY HAD TO ORDER A PART, WHICH IS GOING TO COST A LARGE AMOUNT OF MONEY.

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