NHTSA Complaint #11399674 — 2016 DODGE JOURNEY FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11399674
Vehicle	2016 DODGE JOURNEY
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 19, 2020
Date Filed	March 8, 2021
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.

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