NHTSA Complaint #11399643 — 2015 KIA SOUL

I'VE BEEN HAVING TROUBLE WITH BURNING OIL, SIGNIFICANT OIL LOSE IN A SHORT TIME, HAVE ALREADY DONE THE OIL CONSUMPTION TEST, I ALREADY HAD THE KSDS SOFTWARE UPDATE, THE CAR STARTED JERKING AROUND AND SLOWED DOWN, LOST POWER, IT WAS FINALLY DETERMINED THEY WOULD REPLACE THE ENGINE, BEFORE THE RECALL ACTUALLY STARTED. THEY PUT ANOTHER BAND AIDE ON THE PROBLEM AND INSTEAD OF REPLACING THE ENTIRE ENGINE, THEY ONLY REPLACED THE BLOCK. I WAS ON A TRIP AND THE NEW FIX STARTED TO HEAT UP, I COULD SMELL BURNING OIL, I PULLED OVER AND CHECKED THE OIL AND IT WAS 1 QUART LOW IN ABOUT 378 MILES. I HAVE NOTICED OVER THE LAST 1 1/2 YEARS THAT IT GETS EXTREMELY HOT ON ROAD TRIPS AND LOOSES OIL FAST. I PUT OIL IN BECAUSE I WAS SO FAR FROM HOME AND DID NOT WANT TO BE STUCK IN TENNESSEE. I'VE BEEN GOING THROUGH THIS CRAP FOR ALMOST 2 YEARS. NOW THEY ARE SAYING I HAVE TO DO THE OIL CONSUMPTION TEST ALL OVER AGAIN, 4 TIMES! I AM WORRIED, FRIGHTENED AND PARANOID DRIVING THIS CAR KNOWING IT COULD CATCH ON FIRE AT ANY MOMENT. I FILED COMPLAINT BACK IN SEPT. OR OCT. AND KIA IS STILL FIGHTING ON DOING THE RIGHT THING AND PUTTING MY LIFE IN DANGER EVERY DAY. IT MADE NO SENSE TO ME THAT THEY WOULD ONLY REPLACE THE BLOCK WHEN THEY CLEARLY STATE IN THE RECALL LETTER THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. THEY HAVE NOT IDENTIFIED THE DEFECT BUT THEY DECIDE TO PUT MY LIFE IN DANGER BY JUST REPLACING THE ENGINE BLOCK. I AM FURIOUS AND NOW THEY WON'T FIX IT WITHOUT 6 MORE MONTHS OF ME DRIVING THE CAR AND BEING FREAKED OUT. MY JOB IS BUSINESS TO BUSINESS SALES SO I AM IN MY CAR ALL DAY. PLEASE HELP ME! THIS IS TERRIFYING FOR ME. I AM OLDER AND HAVE BAD KNEES AND CONSTANTLY WORRIED ABOUT BEING CAUGHT IN THE CAR IN A FIRE AND BURNING TO DEATH! HELP ME PLEASE! I'M ABOUT TO HAVE A NERVOUS BREAKDOWN. MY RECALL # IS 20V750, MY FIRST COMPLAINT WAS 19V120. PLEASE HELP!!