NHTSA Complaint #11399621 — 2016 HYUNDAI SONATA HYBRID

IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.