NHTSA Complaint #11399552 — 2016 MAZDA MAZDA3 POWER TRAIN

Complaint Details

ODI Number	11399552
Vehicle	2016 MAZDA MAZDA3
Component	POWER TRAIN
Date of Incident	February 16, 2021
Date Filed	March 6, 2021
Mileage	39,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I WAS DRIVING HOME FROM WORK ON 2-16-2021, ALL OF A SUDDEN WITH OUT WARNING, EVERY WARNING AND INFORMATION LIGHT LIGHT UP LIKE A XMAS TREE, THE POWER STEERING WENT AWAY MAKING IT HARD TO DRIVE, THE ENGINE RAN IN LIMP MODE., I MANAGE TO GET IT PULLED OFF TO A SAFE SPOT , TURN OFF THE CAR, AND THEN TRY TO RESTART . NO GO , DEAD THE DASH LIGHTS LIGHT UP BUT THE STARTER WILL NOT ENGAGE . TOWED TO DEALER, 1ST THEY SAYS ITS THE ENGINE COMPUTER, THEN ITS THE , TRANSMISSION COMPUTER . BUT WHEN I GET THE BILL , I SEE IT IS THE TRANSMISSION VALVE BODY HTTPS://WWW.MAZDASWAG.COM/OEM-PARTS/MAZDA-AUTOMATIC-TRANSMISSION-VALVE-BODY-FZ2121100J . MY CAR HAS ONLY 39900 MI ON IT ,MAZDA REFUSES TO HONOR ITS 5YR 50000 MI POWER TRAIN WARRANTY EVEN AFTER CALLING MAZDA CUSTOMER CARE

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