NHTSA Complaint #11243121 — 2016 MAZDA MAZDA3 POWER TRAIN

Complaint Details

ODI Number	11243121
Vehicle	2016 MAZDA MAZDA3
Component	POWER TRAIN
Date of Incident	August 10, 2019
Date Filed	August 11, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CAR TWICE IN ONE DAY SHIFTED OUT OF GEAR AND BECAME UNRESPONSIVE WHEN I TRIED TO USE THE ACCELERATOR. I WAS ON A SURFACE STREET MAKING A U TURN THE FIRST TIME, AND HAD MADE A RIGHT TURN THE SECOND TIME. I TOOK IT TO MY MECHANIC AFTER THE FIRST TIME IT HAPPENED. HE TOLD ME IT WAS THE MODULE IN MY AUTOMATIC TRANSMISSION THAT WAS SENDING A FAULTY SIGNAL. THERE IS A RECALL FOR OTHER 2016 MAZDA 3 VEHICLES FOR THIS PROBLEM, BUT MY VIN ISN'T INCLUDED, SO A MAZDA DEALER I CALLED REFUSED TO FIX IT UNLESS I PAID FOR IT.

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