NHTSA Complaint #11399361 — 2008 TOYOTA RAV4

TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT STATED THAT UPON INSPECTION OF HER ENGINE, SHE DISCOVERED THAT THE OIL HAD COMPLETELY EMPTIED WITHOUT WARNING. SINCE THE DISCOVERY, THE CONTACT WOULD FREQUENTLY REPLACE THE OIL APPROXIMATELY EVERY MONTH DUE TO THE EXCESSIVE OIL CONSUMPTION. THE CONTACT THEN TOOK THE VEHICLE TO MAGIC TOYOTA (21300 HWY 99, EDMONDS, WA 98026) WHERE SHE WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE AND THE VEHICLE WAS UNDER WARRANTY HOWEVER, THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.