NHTSA Complaint #11399089 — 2006 MERCEDES-BENZ E350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11399089
Vehicle	2006 MERCEDES-BENZ E350
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 24, 2021
Date Filed	March 4, 2021
Mileage	47,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

VEHICLE HAS LESS THAN 50K MILES, WE STARTED NOTICING AN INTERMITTENT STRONG FUEL SMELL IN THE CABIN IN THE SPRING OF 2020. WE FOUND OUT THAT THIS IS A KNOWN ISSUE AND MERCEDES HAD ISSUED AN EXTENDED WARRANTY DUE TO THIS ISSUE. UNABLE TO GET THE VEHICLE TO THE DEALER DUE TO COVID. WHEN WE DID GET IT DIAGNOSED RECENTLY, WE WERE INFORMED THE REPAIR WOULD EXCEED $3400 AND WE WERE OUT OF THE WARRANTY PERIOD. THE REPAIR CONSISTS OF REPLACING THE FUEL TANK AND FUEL SYSTEM COMPONENTS. MERCEDES BENZ NA HAS OFFERED US A $400 DEALER SERVICE CREDIT. WE CANNOT AFFORD TO DO THIS REPAIR AND THEREFORE HAVE A VEHICLE WE ARE UNABLE TO SAFELY OPERATE. WE HAVE READ REPORTS ONLINE OF THIS ISSUE WHERE FUEL IS SITTING ON TOP OF THE FUEL TANK RIGHT BELOW THE REAR PASSENGER SEATS.

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