NHTSA Complaint #11398891 — 2009 CADILLAC ESCALADE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11398891
Vehicle	2009 CADILLAC ESCALADE
Component	AIR BAGS
Date of Incident	March 1, 2021
Date Filed	March 3, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308, (623) 455-6910) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REQUESTED THAT THE VEHICLE NOT BE DRIVEN UNTIL REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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