NHTSA Complaint #11398797 — 2015 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11398797 |
| Vehicle | 2015 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I HAVE A 2015 KIA SOUL. 2 YEARS AGO MY CHECK ENGINE LIGHT CAME ON HAD IT PUT ON A MACHINE IT NEEDED A NEW CATALYTIC CONVERTER AND AN O2 SENSOR IT WAS BURNING OIL AND SMOKING. I CHANGED BOTH. 8 MONTHS I CALLED KIA WHEN THERE WAS A RECALL ON THE 1.6 ENGINE BECAUSE MY CAR WAS DOING EXACTLY WHAT THE RECALL WAS STATING I WAS INFORMED BY KIA IT WASN'T MY MOTOR. I WAS ADDING 2 QUARTS OF OIL A WEEK I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT WOULD NOT GO OVER 20 MPH AND STARTED KNOCKING I WAS TAKING OFF FROM A STOP WHEN THE ENGINE STARTED KNOCKING. I CHECKED THE OIL AND IT WAS DRY AND IT HAD OIL EARLIER THAT DAY. I RECEIVED THE RECALL HAD IT TOWED TO BOB ROHRMAN KIA IN LAFAYETTE IN. THE PERSON WHO WORKED AT THE CAR DEALERSHIP TOOK IT OFF THE TOW DOLLY STATED IT WOULD NOT PASS THE ENGINE TEST. 2 DAYS LATER THEY SAID IT PASSED THE ENGINE TEST BUT I NEED $4600 OF WORK BUT THE ENGINE WAS OK EVEN THOUGH IT WAS BURNING OIL AND KNOCKING. I CALLED KIA AND THEY SAID THE MOTOR WAS TO BE CHANGED NO CHARGE TO ME. NOW THEY ARE SAYING IT HAS TOO MANY MILES AND DOES NOT QUALIFY FOR THE RECALL. THERE WAS THEN 140000 ON MY KIA WHEN THIS ALL STARTED
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