NHTSA Complaint #11398475 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11398475
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	February 26, 2021
Date Filed	March 1, 2021
Mileage	138,844 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE SHUDDERED MAKING IT DIFFICULT TO DRIVE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND THEN HAD THE VEHICLE TOWED TO GERRY WOOD CHRYSLER DODGE JEEP RAM (525 JAKE ALEXANDER BLVD S, SALISBURY, NC 28147) WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE CONTACT STATED THAT THE SPARK PLUGS AND ENGINE COILS WERE REPLACED IN OCTOBER OF 2020 PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,844.

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