NHTSA Complaint #11398251 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11398251 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 96,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
THIS VEHICLE ALMOST TOOK MY LIFE THE OTHER DAY. ALMOST JUST AS SCARY IS THE FACT THAT THIS ISSUE IS WIDELY REPORTED ON THESE VEHICLES FROM 2011 ON AND FORD HAS ZERO RECALL FOR IT. I WAS ON THE FREEWAY THE OTHER DAY GOING ABOUT 70MPH WHEN INSIDE OF 10 SECONDS (WHILE ON A BEND IN THE ROAD) MY DASH LIT UP AND MY STEERING LOCKED!!! AT 70 MPH!!! I ALMOST HIT 3 CARS WHILE TRYING TO SLOW DOWN AS I COULD ONLY GO STRAIGHT. WHEN I SAY LOCKED, I MEAN AS IF IT WAS CEMENTED IN PLACE. THE DASH READS 'STEERING LOSS STOP SAFELY', 'SERVICE ADVANCETRAC', 'HILL START ASSIST NOT AVAILABLE'. THIS COULD HAVE LIKED NOT ONLY ME BUT OTHER MOTORISTS THIS DAY. ON TOP OF THE INCREDIBLE CONCERN OF SAFETY, THE 'HEAD IN THE SAND' MENTALITY THAT FORD HAS ON THIS ISSUE IS DISGUSTING, AS THEY'RE ALSO LEAVING OWNERS WITH $5000-$10000 REPAIR BILLS DUE TO THIS ISSUE. THIS WAS THE LAST STRAW WITH FORD, AFTER 20 YEARS, I'M DONE.
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